Most popular questions (FAQ):
- How to pay?
- Can I pay by debit cards?
- Will I be charged automatically after my membership finishes?
- How will your transaction appear in my card statement?
- What currencies do you accept?
- I've paid but can't send messages. What should I do?
- Can I pay after my contacting with a lady (or ladies)?
- How can I become a member?
- How to upload my photos?
- How to edit preview of my photos?
- I can't find my profile. Why?
- I deleted my profile by mistake. How to reactivate it?
- How to hide my profile?
- How can I delete my profile?
About e-mails and messages:
- I have sent several letters but no replies. What I do wrong?
- I received a message but I can't find it at my mail page. Why?
- I do not see some user at my mail page. Where is it?
- How to unsubscribe from your news?
- Can I send my contact data in my private messages?
About login and password:
- I have forgotten my password!
- I am unable to login, but I use the right e-mail and password. Why?
- What should I know about SCAM?
- Why do most ladies in your site have university or institute education?
- There are lots of women in your site, whose occupation is a manager. Why?
Question: How to pay?
Answer: We do accept:
1) All popular Credit cards (details...)
(If you have any problem with payment. Please pay via our additional payment page)
2) PayPal (details...)
(If you have any problem with payment in your local currency, please select American dollars $USD and pay. PayPal will automatically charge you in your local currency.)
3) All popular Debit cards (details...)
Please take note! We do not accept Western Union, MoneyGram, Checks, Money Orders and money in envelope.
Question: Can I pay by DEBIT cards?
Answer: Yes (details...)
Question: Will I be charged automatically after my membership finishes?
Answer: No, we do not perform automatic rebills or future payments.
Question: How will your transaction appear in my card statement?
Answer: It will appear as "2CO* RBrides".
Question: What currencies do you accept?
Answer: You can pay in any currency. If you have any problem with payment in your local currency, please choose American Dollars $USD our system will automatically charge you in currency of your card or paypal account.
Question: I've paid but can't send messages. What should I do?
Answer: - Please check your mail. If you have a "rBrides.com Sales Receipt" e-mail from our billing provider 2CheckOut (2CO), please send us your 2CheckOut.com Order Number. We'll check your payment and upgrade your account.
- If you do not have a "rBrides.com Sales Receipt" e-mail from our billing provider 2CheckOut (2CO), it means that your payment was incorrect and you should remake your payment via this page.
Question: Can I pay after my contacting with a lady (or ladies)?
Answer: No, you cannot. First you have to acquire our membership. Then you are allowed to write unlimited number of letters to any ladies from our site.
Question: How can I become a member?
Answer: Follow the "Join Now" button, fill up the form and add Your profile to database. Please record Your personal profile code and password. You will need this info to edit Your profile.
Question: How to upload my photos?
Answer: Use this page for that.
Question: How to edit preview of my photos?
Answer: Please use Edit preview link at this page.
Question: I can't find my profile. Why?
Answer: Please logout first before your searches. Please use a more detailed search and "Sort Profiles By" option at search results page.
Question: I deleted my profile by mistake. How to reactivate it?
Answer: Please create a new profile as usual. If you had a paid membership let us know about it, we'll reactivate this feature as well.
Question:How to hide my profile?
Answer: Just delete your photos, and your profile will be invisible.
Question: How can I delete my profile?
Answer: To completely delete your profile and all your account's data (including correspondence) from RBrides.com please [click here] (Attention! This action cannot be undone in future! We can't restore deleted account. All data will be lost.)
About e-mails and messages:
Question: I have sent several letters but no replies. What I do wrong?
Answer: Please make sure that you have completed your profile and uploaded your photos. When a lady receives a letter from you (we attach a link to your profile on our site to your letter), she would like to know more about you and see your photos. With photos your chances to receive positive replies are much greater. Do this small thing and guarantee your chances for positive reply. You can complete your profile and upload your photos through your account page.
Question: I received a message but I can't find it at my mail page. Why?
Answer: We have 2 types of messages: flirts and private messages. We do not store flirt messages, however you may see users who flirted you at this page. All your private messages are stored at your mail page.
Question: I do not see some user at my mail page. Where is it?
Answer: This user has deleted his profile and mails.
Question: How to unsubscribe from your news?
Answer: Variant 1: Please click at appropriate link in news e-mail. Find this text: "To unsubscribe from news, just follow this link".
Variant 2: Please go to this page and unselect appropriate checkbox at the bottom of this page.
Question:Can I send my contact data in my private messages?
Answer: Yes, you can send and receive any contact data (your e-mail, ICQ, phone etc) in your private messages.
About login and password:
Question: I have forgotten my password!
Answer: Please follow the link "Forgot Password". Enter Your email and press "Send" button. Your ID and password will be send to Your e-mail address. Please note that Your e-mail address must match the address You entered in Your profile settings, due to security reasons.
Question: I am unable to login, but I use the right e-mail and password. Why?
Answer: - Please setup Internet Security settings of your browser on middle level.
Menu: Tools>>Internet Options>>Security, select medium level and click at OK button. Please try to login now.
- If you still can't login please check cookies setting at your browser. They must be in Enabled mode. (Information About Cookies on Microsoft.com)
- If you use other security or ad blockers programs please put our site at their white list.
Question: What should I know about SCAM?
- If some user has sent you:
(1) a request for money for the Internet, correspondence, translations, visa, tickets, etc.(Russian Women SCAM) or
(2) a suspicious offer from some African person (Nigerian SCAM)
Please ignore this message and contact us immediately, we'll delete this user.
- Please read an article about Russian Women SCAM.
- Please check this sites to find out more about Nigerian SCAM letters: http://www.nigerianscam.com/
Question: Why do most ladies in your site have university or institute education?
Answer: It will be clear if you think carefully about what categories of women use the Internet. They are mainly the ones who have access to it at work, educational institutions, or home. According to statistics their ages ranges from 18 to 39 years. These women are usually students, office and banks employees, accountants, and lectures, i.e. well educated people.
Question: There are lots of women in your site, whose occupation is a manager. Why?
Answer: It is the peculiarity of Russian language. The word manager may denote various specialties. A manager may run the staff, the activity of a department, to be in charge of advertising, sales, etc.
Please check our FAQ page to find an answer
(If you have any other question which is not listed here please contact us)